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Our office hours are:
Monday to Friday – 9am-5pm
Saturday – 10am-4pm
Sunday – 12-6pm
* Our service hours are 24/7.
Reimagining Care
Who We Are
Good Comfort is reimagining the care experience—making it simple, seamless, and stress-free.
As a one-stop care company, we take the complexity out of care. Our mission is to enhance the lives of our clients and their families through personalized, compassionate, and high-quality care.
From homecare and accessible transportation to products and wellness, everything we offer is thoughtfully designed to meet the unique needs of each client. What began as a small, dedicated team has grown into a team of PSWs, Nurses, Therapists, Wellness Experts, and Corporate Partners.
At Good Comfort, we’re more than just a care provider—we’re a trusted partner through life’s most challenging moments. We care.
Our Story
Inspired by a personal journey.
Good Comfort was born out of a deeply personal journey that revealed firsthand the gaps and complexities in today’s care.
Like so many others, we were suddenly thrust into the world of care, with no plan, no experience, and no one to guide them. What followed were sleepless nights, overwhelming stress, and a constant search for reliable, compassionate support.
What stood out most was how care was being delivered, with little actual care. Somewhere along the way, care had become a transaction, rather than a meaningful relationship.
That realization sparked a mission: to bring genuine care back to care. Good Comfort was created to ease the burden, support families, and honour the dignity of those receiving care.
The simple act of caring is heroic. No one should have to do it alone. Good Comfort exists to make that heroism possible.
Our Difference
Stress Free Care
We are committed to delivering peace of mind. No surprises, dropped visits, and no-shows.
Care Partners
Care is a relationship to us, not a transaction. We are highly engaged, responsive, involved, and always caring.
Care Consistency
No revolving doors. We match dedicated Care Partners who stay with you throughout your journey.
Transparent Pricing
No sliding rate scales, fixed contracts, and zero-hidden costs. What you pay is what you pay.
Complete Care
We offer comprehensive homecare, accessible transportation, care products, and wellness.
High-Touch Care
We go the extra mile to provide exceptional support and service to our clients and their families.
Our Partners
Our People
Marcel Zierfuss
CEO & Founder
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Marcel Zierfuss
CEO & Founder
Marcel leads Good Comfort with a bold mission: to redefine and disrupt the care industry by delivering the kind of care people both expect and deserve. This mission is not just professional—it’s deeply personal and woven into the fabric of who he is. While Marcel embodies the energy and instinct of a natural entrepreneur, his leadership is grounded in a distinguished career as an internationally recognized business strategist. Prior to founding Good Comfort, he spearheaded transformative, award-winning work for some of the world’s most prominent and innovative companies. These experiences have uniquely equipped him to lead Good Comfort as CEO, where he brings the same visionary thinking, creative rigor, and relentless pursuit of better to the care industry. Beyond work, Marcel finds joy in life’s simple pleasures—cycling scenic trails, playing tennis with his family, and enjoying quiet walks with his long-haired Dachshund.
Tenzin Palkey
Director of Care
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Tenzin Palkey
Director of Care
With a commerce degree from India, my initial career aspirations were firmly set in the fields of accounting or finance. However, destiny took an unexpected turn when I found myself drawn into the role of Care Coordinator. Here, I unearthed a profound connection and a level of satisfaction that eclipsed any previous experiences. Over the span of more than five years in this role, I honed my management skills and cultivated a deep understanding of sound business principles, which played a pivotal role in fostering the growth of the organization.
Sarah Miller
Director of Partnerships
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Sarah Miller
Director of Partnerships
Sarah is a dynamic professional known for her blend of creativity, compassion, and business acumen. With a keen eye for innovation and a genuine concern for people, she excels in crafting unforgettable client experiences. As a relationship-builder, Sarah thrives on forging meaningful partnerships that drive mutual success and foster long-term connections. Her ability to merge creative thinking with a client-centric approach sets her apart. Whether it’s developing strategic partnerships or orchestrating memorable interactions, Sarah’s dedication to both people and innovation ensures that every partnership is not only fruitful but also enriching for all involved.
Dr. Bernard Gosevitz
Advisory Board
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Dr. Bernard Gosevitz
Advisory Board
Dr. J. Bernard Gosevitz is the Chief Medical Officer Emeritus of Rogers Communications Inc. He holds the Medical Directorship for Barrick Gold Corp. and is a Medical Advisor to KPMG and Burnac Corporation. Dr. Gosevitz has served as Chair of the Canadian Wildlife Federation Foundation and is on the honorary Board of Sheena’s Place. He serves on the Board of Arts for Muskoka Chautauqua.
Jane Apor
Co-Founder
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Jane Apor
Co-Founder
A creative business leader, strategic lifestyle marketer, driven entrepreneur, culture and team builder, people connector and trendspotter — Jane comes to the Good Comfort Advisory Board through personal experience. Her struggle to find good, reliable care in order to enable her father with complex medical conditions, to continue to live at home was a constant challenge. It is Jane’s journey of seeking out care for her father that largely inspired Good Comfort Homecare.
Laurie Hawkins
Advisory
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Laurie Hawkins
Advisory
Laurie Hawkins is a curator, catalyst and connector. She is a certified business success strategist, speaker, radio show host, trainer and leader who drives revenue, results and raving fans along with fulfillment and flow. Laurie’s reputation is built on her unique ability to enable strategy and soul to coexist. She is a thought leader with the rare ability to both inspire and create actionable strategies.
Dr. Shayna Singh
Advisory
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Dr. Shayna Singh
Advisory
Shayna Singh, MD, CCFP, was born in Toronto. She obtained her undergraduate medical degree from the American University of Antigua in 2011 and completed her residency training in Family Medicine at the University at Buffalo, NY. In 2014, she obtained licensure with the Canadian College of Family Physicians and the College of Physicians and Surgeons of Ontario. After running a solo practice for five years, Dr. Singh began working in home-based primary care, caring for vulnerable seniors in downtown Toronto. She has always taken a special interest in mental health and end-of-life care, valuing non-paternalistic, truly patient-centred care.
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